Shield uses OpenAI to automate legacy portal navigation for IT technicians
November 13, 2026
Shield deploys OpenAI-powered Forge agents to navigate legacy portals. This allows technicians to hand off repetitive system navigation tasks to agents so they can focus on high-judgment issues.
HOW THIS AFFECTS YOU
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builderYou can use these agents to bridge the gap between modern LLMs and old UI-based enterprise systems.
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founderThere is an opportunity to build specialized agentic workflows for industries stuck on legacy software.