OpenAI and ServiceNow Expand Enterprise Workflow Integration
October 28, 2026
OpenAI and ServiceNow are integrating OpenAI models and agents directly into ServiceNow workflows and ChatGPT. This expansion allows for deeper automation within enterprise environments by bridging ServiceNow's operational data with OpenAI's reasoning capabilities.
HOW THIS AFFECTS YOU
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builderYou can now leverage OpenAI agents within existing ServiceNow enterprise workflows.
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founderThis signals a tightening of the enterprise AI stack between major incumbents.